Scope and version
Service Authority and Data Protection Officer
The service that is described herein is provided by:
Our internal data protection officer is:
Dr. iur. Christian Borchers
Datenschutz Süd GmbH
office ( at ) datenschutz-sued.de
Legal basis for the processing of personal data
In addition, we also use temporary cookies that are stored on your device for a specified period of time to improve usability. If you visit our site again to take advantage of our services, the site will use the cookie to automatically recognize that you have already visited us before. It will also remember text and settings that you previously entered so that you do not have to re-enter them. Cookies help to make the website more user-friendly (for example, they can be used to store login data), or they can be used to control advertisements or recognize users that have been referred to us from certain partners. In addition, cookies are used to collect statistical data on website usage and analyze it to optimize the website.
You have control over how cookies are used on your device. Most browsers have an option that will allow you to restrict or completely prevent the storage of cookies. However, we would like to point out that the functionality and especially the usability of the website are limited when cookies are disabled.
All server requests are stored in logs. These logs must be kept to maintain our service, to troubleshoot problems, and to prevent attacks.
These logs contain the following information among other data points:
URL of the accessed website or file, date and time of the query, amount of data transferred, note about whether data was successfully retrieved, browser type and version, user operating system, referrer URL, IP address, and the requesting provider.
Traffic Analysis Provided by Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”), for the purpose of designing and continually optimizing our web pages as needed. In this context, pseudonymized usage profiles are created and cookies are used. Google Analytics collects the following information among other data points:
browser type and browser version, browser language, used operating system, geographic origin, page views, timestamps, previously visited pages, interactions with such page elements as forms, search queries, service providers, and data transmitted by search engines or advertising platforms.
This information is generally transmitted to a Google server in the US and stored there.
In addition, you may prevent the collection of data that is generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).
For more information about privacy related to Google Analytics, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=de).
You can also prevent the installation of cookies by configuring the browser software accordingly. However, we would like to point out that not all features of this website will be fully usable in this case.
Google Analytics is integrated using the Google Tag Manager service. IP addresses are anonymized through settings defined there. The data that we receive through Google Analytics can be merged with other data, e.g., the information that you voluntarily share with us through the website.
We use the data to maintain and improve our website, evaluate the user’s interactions with the website, and evaluate our marketing strategies.
Analysis Using Visual Website Optimizer
We use Visual Website Optimizer, a web analytics service from Wingify (Wingify, Inc., Delhi, India), hereinafter referred to as “VWO”. VWO is used to test and optimize the user-friendliness of our website. VWO collects anonymous statistics on user behavior. We have no way of associating these anonymous measurements with a person, for example through an IP address. In order to obtain meaningful test results, cookies are used: VWO stores user activities, device and browser information as well as a unique user ID (_vwo_uuid) in a cookie, but anonymizes both the IP address and personal content. The data is automatically deleted after 60 days. The legal basis for the storage of cookies is our legitimate interest pursuant to Art. 6, Para. 1, Sent. 1(f) GDPR. Our legitimate interest lies in the ability to provide a customer-friendly and optimized web service. You can delete cookies from your browser at any time. In addition, you can opt out of participating in the tests altogether by clicking on the following link: https://vwo.com/opt-out/.
The PIMS and ISMS certifications ensure a uniform level of data protection. A Data Processing Agreement has been concluded and signed with the service provider.
Additional information on data protection and GDPR compliance at VWO can be found here: https://vwo.com/platform/security-compliance/gdpr/.
This site uses Google Remarketing technology for targeted advertising. The basis for showing ads on the Google Display Network is the user’s previous visits to this website. This feature stores cookies that are used by Google and third parties to target the ads that they display. The purpose of this measure is to better attract customers.
You can use https://www.google.com/settings/ads to disable Google Analytics for display advertising and to adjust the settings for the Google display network.
We use conversion tracking tools from various advertisers on our site. When you reach our website through the advertisements of specific providers, the provider will place a cookie on your computer that will collect information on your behavior to compile statistics on the effectiveness of the ads. Conversion tracking can be deactivated via your browser’s cookie settings. The purpose of this measure is to better attract customers.
Currently, this concerns the services Google AdWords (a service of Google) and Capterra (Capterra Inc., 901 North Glebe Road, Suite 1010, Arlington, VA 22203, USA) use conversion tracking.
On some pages of our website, we include fonts (“Google Fonts”) from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. You can unsubscribe from the provider’s statistical data collection at https://adssettings.google.com/authenticated.
Plugins from other platforms
We install plugins for various other platforms, e.g., for social media platforms, on our website. The purpose of these plugins is to increase the level of awareness of our service or to serve content. The respective provider is responsible for ensuring that it operates its service in accordance with data protection rules.
These plugins are generally used to establish a direct connection between your browser and the servers of the respective provider. Specifically, the plugins are:
Google + plugin
On our pages we use the “+1” button for the Google Plus social network. This is powered by Google.
You can change your privacy settings on Twitter by visiting your account settings page at http://twitter.com/account/settings.
You can find plugins from the LinkedIn social network, which is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States (hereafter “LinkedIn”). The LinkedIn plugins can be recognized by the corresponding logo. Please note that when you visit our website, the plugin establishes a connection between your Internet browser and the LinkedIn server. LinkedIn is informed that our website has been visited by someone at your IP address. If you click on LinkedIn’s “Recommend Button” and at the same time you are logged into your LinkedIn account, you have the option of linking content from our website with your profile page on your LinkedIn Profile. By doing so, you allow LinkedIn to link your visit to our website to you or your user account. We point out that we are in no way aware of the content of the transmitted data and how it is used by LinkedIn.
For more information on data collection, your legal options, as well as your setting options, please visit LinkedIn. You can access this information at: http://www.linkedin.com/static?key=privacy_policy&trk=hb_ft_priv.
This website uses the XING “share button”. Therefore, when you connect to this website, your browser will connect to the servers of XING AG, Gänsemarkt 43, 20354, Hamburg, Germany. This service is used to provide share functions (e.g., displaying counter values). According to our information, no personal information about you is stored when you load this website. In particular, XING does not store IP addresses. Nor is your usage behavior analyzed. Current information on data protection regarding the “share button” as well as other relevant information can be found here: https://www.xing.com/app/share?op=data_protection.
We use a YouTube plugin on our website (YouTube, LLC., 901 Cherry Avenue, San Bruno, California, USA) to provide video to our users. This plugin establishes a connection with YouTube’s servers that is used to transfer data to YouTube. Therefore, it can be assumed that YouTube collects the IP addresses of users, for example. The IP address must be known in order to send content to the browser of the respective user. Thus, it is required for the presentation of the content.
Interaction with the registration and contact form
We collect data that you voluntarily provide to us, e.g., by submitting a contact request or when requesting and activating a trial version of our software. By entering your contact details, you give us your consent to process them in the manner described.
If you contact us in this way, we believe that you are interested in receiving more information about our product and possibly becoming our customer. Therefore, we may contact you for informational and consultation purposes.
When activating a trial version, the following data is also collected:
Time that you interacted with the forms, ID of the Google Analytics cookie, and name and internal ID of the generated test instance.
This helps us to maintain the operation of our trial process, provide sales support, and evaluate our marketing strategies.
You are able to sign up for our newsletter on our website. You thereby give us your consent to send our newsletter to you on a regular basis. Each newsletter contains a link that allows you to unsubscribe at any time and thus revoke your consent.
Rights with regard to our data processing
You have the following rights with regard to how we process your personal data:
- Revocation of consent: You may revoke your consent to the collection and processing of data once at any time with future effect.
- Right to object: You have the right to object to the processing of your personal data.
- Right of access: You have the right to request information about your personal data.
- Correction: You have the right to correct erroneous data and to provide supplementary information to rectify incomplete data when such data is processed.
- Deletion: You have the right to delete your personal data or to limit the extent to which it is processed if the deletion of the data is not legally possible.
- Data portability: You have the right to receive a copy of your personal information in a commonly used machine-readable format.
- Right of appeal: You have the right to file a complaint with a regulator.
If you have any questions, please contact our data protection officer, who is mentioned above.